Get In Touch

Have questions or concerns? We're here to help. Check our FAQs for quick answers, or send us a message and our team will get back to you as soon as possible.

questions@hungryherd.ca 587-599-0215

Frequently Asked Questions

See some frequently asked questions by our community.

Customer Support Customer Support

We're sorry to hear you're having problems with your promo code. First, make sure you are using all caps when entering the code. If it's still not working, ensure the code isn't for one use only, and hasn't already been used. If you are still encountering issues, please contact us at questions@hungryherd.ca, and we'll help get this resolved right away.

No, not at this time, but sign up to our newsletter for any changes or updates to always be the first in the know!

Please reach out to us at questions@hungryherd.ca and one of our team members will respond within 24 hours.

If you want to change your order, please do so before 1:00 pm on the same day you placed your order.

Delivery, Shipping Delivery, Shipping

Please check our Delivery Schedule. Your order will be delivered between 9 AM and 5 PM on the day your delivery is scheduled to arrive. To ensure safety and freshness, our meat boxes contain ice, which will keep your meat properly frozen for a few hours. If you would prefer to pick up your order, here is a list of Pick Up Locations.

Please visit our Delivery Schedule page for more information.

Please visit our Delivery Schedule page for more information.

Please visit our Delivery Locations page for more information.

You can pick-up your order at one of our depots. Please visit our Pick Up Locations page for more information.

How It Works How It Works

You can find meat at the grocery store, but Hungry Herd is for people who want a healthier option, want to know where their meat comes from and feel good serving it. We focus on locally sourced proteins raised with strong standards, plus convenient delivery to your door. So instead of settling for whatever is on the shelf, you can stock your freezer with quality meat you trust, without adding another errand to your week.

Our quality meat can remain frozen for up to one year.

Ordering is easy! Each order is for an 8 kg box. Our meat selections are all in 2kg portions, so simply add the four proteins you want to the box to check out.

Product Quality Product Quality, Origin, Sustainability

No, not at this time.

No, not at this time.

Like humans, all animals have hormones naturally in their systems, but no additional hormones are added. In Canada, it's illegal to sell meat with hormones.

Hungry Herd Points Hungry Herd Points

Earn points by fulfilling certain tasks like leaving a product review or sharing our Facebook page etc. The list of tasks can be viewed by clicking the "Rewards" button on the bottom left side of the website, under "Earn Herd Points".

Redeem your points at any time by clicking the "Rewards" button on the bottom left side of the website. Under "Get Rewards", select the fixed amount discount you would like to redeem. The discount will be applied at checkout.